Home /

Help Center

Ordering and Shipping FAQ


What Payment Methods Do You Accept?

How Do I Change Or Cancel My Order?

Can I Change My Shipping Address After Placing An Order?

When Will My Order Arrive?

Can I Use Several Discount Codes In One Order?

Shipping & Delivery

How Long Does Shipping Take?

How Do I Track My Order?

Does Santivia Deliver Internationally?

How Will My Items Be Shipped?


What Is Your Return Policy?

Will Shipping Be Covered For My Returns?

What If The Items Are Defective or Damaged when I Receive Them?

How Long Is The Returns Process?

When Will I Receive My Refund?