Frequently Asked Questions

Q: What is Santivia® Immune?

A: Santivia Immune is a safe and unique whole food health supplement. Each capsule of Santivia Immune is power-packed with the synergistic combination of clinically proven immune modulator Ai/E10® and superfood antioxidant, blueberry fruit extract which counters free radicals and oxidative stress.

Santivia Immune is specially formulated to be suitable for the whole family - children from the age of 2, adults and the elderly.

Santivia immune is made in a Good Manufacturing Practice certified (cGMP) facility in the USA.

Q: What are the key ingredients in Santivia Immune?

A: Santivia Immune is made of Ai/E10® Refined Lacteal Complex from whey and Blueberry Fruit Extract.

Ai/E10® is a purified whey extract which is most effective in aiding your body’s natural ability to build new cells, regulate immune function and sustain immune system performance. It is an immune modulator which means that it intelligently boosts a weak immune system but also balances an over-active immune system. The key to a strong and healthy immune system is balance.

Ai/E10® combines with superfood antioxidant-rich Blueberry Fruit Extract, which helps protect your body against free radicals. Free radicals cause cell and DNA damage, leading to illness. Blueberries are also known to have a positive effect on your brain function, memory and heart.

The synergistic combination of these ingredients means Santivia Immune is an immune modulator as well as an antioxidant! And we don’t add unnecessary fillers.


Q: What is Ai/E10® Refined Lacteal Complex?

A: Ai/E10® is a dietary ingredient that is clinically proven to possess a unique ability to repair, restore and maintain immune function resulting in improved immune competence and balance.

Ai/E10® is a whey extract, derived from the milk of a privately managed herd of organically raised cows, specially bred to produce Ai/E10®. The herd is carefully controlled to avoid exposure to antibiotics, hormones and bovine protein. It is suitable for those with lactose and casein intolerance, as large milk proteins are removed during the process.

Researchers found that when the cows receive an infusion of an array of specifically prepared antigens, using patented and proprietary processes, newborn calves were protected from health problems and lowered calf mortality. The natural reaction is the cow’s milk contains small immune-active molecules reactive to common bacterium strains of staphylococcus aureus (staph), streptococcus (strep), e-coli, salmonella and pseudomonas aeruginosa (pseudomonas), which cause infection. This development led to the discovery that Ai/E10® would be beneficial for humans as well.

These immune-active molecules can only come from a mammalian source which is why it benefits us as humans. A plant source cannot produce these immune-active molecules.


Q: How does Santivia Immune work?

A: Santivia Immune is clinically proven to intelligently up-regulate your immune system when an infection attack is happening and to down-regulate it when the attack is over to reach a calm, balanced state. This process is called immune modulation or immune regulation.

It is vital to have a balanced immune system because an under-regulated immune system may be too weak to fight off infection. At the same time, an overactive immune system may lead to complications such as autoimmune conditions.

A balanced immune system is required so it can recognise, respond to, and remember the same foreign invader for faster effective defence in the future. Your body is better able to counter the harmful effects of daily stressors and environmental factors.

Santivia Immune also helps protect your body against free radicals that cause cell and DNA damage.

Q: What is the difference between Santivia Immune and other immune supplements?

A: (a) Many other immune supplements are herbal or plant-based, such as echinacea, lingzhi and cordyceps. They have been used to boost or stimulate the immune system, often to keep cough and colds at bay. Occasional usage is usually without problems.

They work on the innate immune system by stimulating immune cells which are already present, through a mechanical biochemical reaction to a higher level of activity. However, long term continual stimulation of an already compromised immune system may result in depletion of hormones and nutrients and lead to complications.

On the other hand, Santivia Immune is a clinically proven immune modulator, which means it intelligently up-regulates your immune system when an infection attack is happening and down-regulates it when the attack is over to a calm, balanced state.

(b) Many other immune support products work only on the innate immune system. Santivia Immune works both on the innate immune system (non-specific defence mechanism), and more importantly, the adaptive immune system (specific defence mechanism).

The adaptive immune system is composed of specialised immune cells that recognise invaders, respond and remember them for an efficient defence in case of future attacks.

(c) Poor nutrition, Infection, Toxins, Sleep deprivation and Stress ("PITSS") damage cytokines, the immune system’s communication molecules, so the immune system is in disarray. Lab studies prove that Santivia Immune contains 60 immune-active molecules which include cytokines.

Santivia Immune replaces cytokines lost due to the effects of PITSS and supports effective immune capability. Plant-based immune products contain no communication molecules and have no impact on cell communication so are more limited in their immune function abilities.

(d) Santivia Immune is a whole food supplement made from whey and blueberries and considered GRAS (generally recognised as safe). There have been no reported side effects or contraindications.

With certain immune stimulants, people with autoimmune disorders should not use them for extended periods. For instance, you should not use lingzhi if you have low blood pressure, taking blood pressure medication or having surgery because of its blood-thinning properties. Cordyceps which lowers blood sugar may be dangerous for diabetics who are on diabetic medication. As cordyceps thins the blood, you should not use it with other blood thinners or before surgery.

Q: Is an immune support supplement really necessary?

A: Your immune system works 24 hours, 7 days a week, protecting you from infection and disease. It’s your personal “army of soldiers” defending your body. However, many factors of modern life interfere with its ability to do its job: stress, sleep deprivation, dietary and lifestyle issues, antibiotic-resistant bacteria, mutating viruses, mould exposure, and modern-day chemicals.

In this day and age, a health supplement to enhance your immune system response is beneficial to provide additional support for your body's natural defences. In fact, it's just as essential as the daily vitamins and minerals you take to help restore much-needed nutrients that run low in today's nutrient-depleted, processed food supplies. With a balanced immune system response, your body is better able to counter the harmful effects of daily stressors and environmental factors.


Q: Why is it essential to modulate immune cell communication?

A: When functioning properly, your immune system is a formidable defence mechanism essential to maintaining optimal health.

However, normal immune function can be adversely affected by dietary, lifestyle and environmental factors, which we call the PITSS - Poor nutrition, Infections, Toxins, Sleep deprivation and Stress. Examples include inadequate nutrient intake, environmental pollutants, toxins, chronic stress and the lack of quality sleep.

These factors that we may be encounter daily can damage important communication between immune cells. Without proper cell signalling and communication, immune cells do not correctly recognise, respond to and remember how to deal with invaders effectively.

Proper communication between immune cells is accomplished through messenger molecules, that are naturally present in your immune system but can quickly deplete due to the PITSS. Santivia Immune replenishes these messenger molecules to assure a strong and healthy immune system.

Q: Can the elderly take Santivia Immune?

A: All adults, including the elderly, can take Santivia Immune. You may take it with or without food.

The recommended serving size for maintenance or preventative is 1 capsule twice daily. If you have a pre-existing compromised immune system, we recommend starting with larger serving size, up to triple the serving size.

For best results, regularly use daily.

Q: Can kids take Santivia Immune?

A: Kids as young as 2 years of age can take Santivia Immune. The contents of the capsule may be mixed into their food or beverage, such as into yoghurt or smoothies. Or even mixed with Manuka honey for a tasty treat!

The recommended serving size for maintenance or preventative is 1 capsule once daily for kids from the age of 2 to 12 years of age. Children above the age of 12 may take 1 capsule twice daily, as an adult would. If they have a pre-existing compromised immune system, we recommend starting with a larger serving size, up to triple the serving size. 
For best results, regularly use daily.

Q: Can Santivia Immune be used during pregnancy?

A: Women who are pregnant or nursing may take Santivia Immune. However, they should consult their healthcare professional before use.

Q: If I am feeling rundown or surrounded by infectious people, can I take more than the recommended serving size?

A: Yes, 1 capsule twice daily is the recommended maintenance serving size, necessary to help your immune system to combat the adverse effects of modern lifestyle challenges. However, if you are exposed to infectious situations or feeling rundown or stressed, we encourage you to increase intake.

Take 2 capsules 2-3 times daily for adults, and 1 capsule 2-3 times daily for kids. Many have found it most beneficial to immediately increase the serving size as soon as they anticipate the possibility of falling ill.

Q: Can I take Santivia Immune for an extended period?

A: Santivia Immune is suitable for lifelong consumption. We highly recommend daily continued use of Santivia Immune since your immune system doesn’t take a day off from protecting you.

And every day, many stressors of modern life interfere with your immune system’s ability to do its job in protecting your body. These factors include stress, sleep deprivation, dietary and lifestyle issues, antibiotic-resistant bacteria, mutating viruses, mould exposure, and modern-day chemicals.

A daily regime of Santivia Immune helps prime your immune system to counter these stressors.

Q: Will I experience adverse effects on my health if I stop taking Santivia Immune for some time?

A: When you stop taking Santivia Immune, you will no longer have the specific support provided to combat the effects of daily environmental, lifestyle and dietary factors which are detrimental to immune function.

Q: Can I take Santivia Immune if I am on medication or taking other supplements?

A: You may take Santivia Immune while on medication or taking other supplements.

Q: Are there side effects to taking Santivia Immune?

A: There have been no report side effects of Santivia Immune. Santivia Immune contains whole food ingredients that are GRAS (generally recognised as safe). It is non-stimulatory and suitable for long-term daily use.

Q: Should Santivia Immune be taken before or after meals?

A: You may take Santivia Immune at any time of the day, before or after meals. It may be consumed with or without food.

Q: Are there any storage conditions for Santivia Immune?

A: You should store Santivia Immune in a cool, dry place.

Q: Does Santivia Immune contain gluten?

A: Santivia Immune is gluten-free.

Q: Does Santivia Immune contain salt?

A: Santivia Immune is free from salt.

Q: Does Santivia Immune contain any preservatives?

A: Santivia Immune is free from preservatives.

Q: Does Santivia Immune contain added sugars or artificial sweeteners?

A: Santivia Immune is free from any added sugars or artificial sweeteners.

Q: Does Santivia Immune contain artificial flavouring?

A: Santivia Immune is free from artificial flavouring.

Q: Does Santivia Immune contain artificial colouring?

A: Santivia Immune is free from artificial colouring.

Q: Does Santivia Immune contain nuts?

A: Santivia Immune is free from nuts.

Q: Is Santivia Immune suitable for people who are lactose and casein intolerant?

A: Santivia Immune is suitable for those who are lactose and casein intolerant. Large milk proteins are removed, leaving the small immune-active molecules needed for immune modulation.

Q: Is Santivia Immune suitable for vegetarians?

A: Santivia Immune is suitable for vegetarians. It is not suitable for vegans.

Q: Is Santivia Immune suitable for people with allergies to blueberries?

A: Santivia Immune does contain blueberry fruit extract, so it is not suitable for people with allergies to blueberries.

 

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