How will my items be shipped?
We use various carriers including DHL, FedEx and Ninja Van.
Please ensure you write the correct delivery address and phone numbers so the courier can contact you and deliver the package to the right place.
How long does it take for orders to arrive?
We estimate domestic shipping within Singapore transit to be between 2-7 business days of placing your order. International shipments to locations outside of Singapore can take between 7-21 days. Please note that these are estimates and delivery could occur in more or less time.
Delays may occur as a result of conditions beyond our control such as during the festive season, missing delivery information, service interruption, severe weather and customs clearance.
How will my order be tracked?
You’ll be given a tracking number and will be able to track the delivery once we have prepared your shipment confirmation.
Do you deliver internationally?
Yes! International shipping is available at checkout.
We ship to: Austria, Australia, Belgium, Brunei, China, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Italy, Indonesia, Japan, Kuwait, Malaysia, Monaco, Morocco, Netherlands, New Zealand, Norway, Philippines, Portugal,Oman, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, Thailand, United Kingdom and United Arab Emirates.
We may not ship to certain restricted access locations, but please do check with us.
For international shipment, what do I need to know about taxes and custom duties?
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. Please note that additional taxes and customs fees may apply at the cost of the customer. We are not responsible for any duties, customs, tariffs and taxes applied to your package. You will be responsible for paying additional charges for customs clearance.
We are required by law to declare all items at full price and cannot alter this amount to decrease international custom fees. For exact rates, please check with your local customs office for more details.